Create new repair

Mail-In Form

Do you agree to these mail-in terms?(Required)

You will be responsible for any postal costs to and from our location. We are not responsible for any damage in transit as this is out of our control. We recommend adding postal insurance if your item is of high value. We also cannot be held responsible if you fail to include a crucial item that is needed for testing or the repair itself when mailing in the device. Please consult with us if you have any doubts.

Sorry, you can't create a mail-in request if you don't agree to these conditions.

Do you agree with the terms and conditions?(Required)

Read the terms & conditions here: https://techbuddy.net.au/terms/

Sorry, you can't create a service request if you don't agree to these conditions.

Is the device liquid damaged?(Required)

Sorry, unfortunately we do not accommodate liquid damage repairs.

Your Details

Name(Required)

First Last

Phone(Required)

Email(Required)

Address(Required)

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Device Details

Device Type(Required)

Device(Required)

You chose other, so what is the device?

Manufacturer

Provide it if possible.

Model(Required)

Make sure to add the year or model specifics identifiers if you know them.

Serial Number

Provide it if possible.

Colour

Provide it if possible.

Do you have a backup of the data?

File

Max. file size: 512 MB.

Add any relevant images if you wish.

Problem Description / Work Needed(Required)

Please describe the problem with your device and/or the work you need performed.

Signature(Required)